2012-03-22 / In the News

Texting scam discovered

Several Saco & Biddeford Savings Institution customers were victims of a texting scam carried out in the greater Biddeford and Saco area.

According to a press release from Biddeford & Saco Savings Institution, cell phone numbers of area residents were obtained by an unknown source. The criminals then sent out text messages claiming Saco and Biddeford Savings’ debit cards had been deactivated, and then requested the customers’ debit card information and PIN numbers. Bank President and CEO Kevin Savage cautioned customers to be on the look out for an unknown source looking for personal information.

“This is a perfect example of what is referred to as a ‘phishing’ scam,” said Savage in the press release. “People should be reminded never to respond to these types of requests, as bank customers would never be asked by the bank to provide personal information by phone or over the Internet”

Savage said the criminal attempt was not an information breach and that personal information was not compromised.

If any Saco & Biddeford Savings customers have called this number and provided their actual debit card information, Saco & Biddeford Savings Institution urges them to contact the bank as soon as possible. Customers will then have their debit card blocked and replaced at no cost.

The bank has temporarily extended customer care hours and also offer 24-hour assistance by calling (877) 722-6243.

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