2016-02-25 / Neighbors

Renewal By Andersen

Renewal by Andersen of Maine received the highest customer satisfaction, “Green Diamond Service Award”, in 2015. In addition, out of 102 Renewal by Andersen companies across North America, the local Southern Maine office was also awarded the Best of the Best for their overall Operational Excellence in 2015. The awards were presented by Jay Lund, Chairman, CEO and President of Andersen Corporation, at the Renewal by Andersen Corporate Summit in Orlando, Florida. “We accepted these awards on behalf of our entire team.” Said Jim Lang, President of Renewal by Andersen of Maine. “We wouldn’t be able to reach this status without the experience of our people and superior craftsmanship of our installations.” Renewal by Andersen is the replacement window division of Andersen Corporation. The focus is on the start-to-finish process of replacing windows for homeowners in Southern


From L to R: Jay Lund, Jim Lang, Lisa Patey, Sven Johnson, Paul Delahunt From L to R: Jay Lund, Jim Lang, Lisa Patey, Sven Johnson, Paul Delahunt Maine with a custom-fit, replacement composite window made out of Fibrex®. After every completed window replacement project,

Andersen surveys each customer on their overall experience. “It’s a company culture where we believe that every home matters.” Said Lang. “Treating customers’ homes like our own is a commonplace attitude we instill into our employees. Receiving the awards show how we take our customer experience from commonplace at the initial phone call, the in-home appointment and through the installation process, to a whole new level of raving satisfaction. Plus, installing a product like Renewal which is manufactured to withstand our harsh coastal climate, makes achieving these service awards even easier.” Renewal by Andersen’s patented Fibrex® material is made out of recycled wood fibers and polymers to create a window that is two times stronger than vinyl and has the versatility to come in multiple color combinations including dual color or wood interior options all without the maintenance hassles. This product material combined with Andersen’s High Performance Low-E4™ glass packages, not only meet and exceed the new Energy Star® qualifications for New England, but also help owners of historical homes preserve the architectural style while saving money on their heating and cooling bills.

“They’re looking for efficiency, but they don’t want to lose the local charm and feel.” Lang said. “We offer the best of both worlds.” Further, Renewal by Andersen offers a complete service beyond just selection and customization.

Each of our installers have been trained in the Certified Master Installer program.” Said Operations Manager, Lisa Patey. “Instead of being the ‘Jack of all trades’, we are elite installation specialists of windows and doors. It is our skilled craft.” For those interested in receiving a free, in-home window consultation and price quote through the end of March, customers can get a special deal: Buy 4 windows or patio doors and get the 5th FREE. Renewal by Andersen also offers various methods of financing available for those who are eligible. For more information about a free window consultation and complete offer details, visit www.renewalofmaine.com or call 985-8465.

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